11i E-Business Suite Workflow Mailer Inbound Processing WGets Stuck Or Hangs With Error 'UNEXPECTED SVC-GSM-WFMLRS IMAPResponseHandler.processSingleMessage javax.mail.internet.AddressException' When A Bad / Junk / Corrupted Email In The IMAP Inbox (Doc ID 2541992.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

E-Business Suite 11i Workflow, Workflow Mailer Inbound Processing related issues

Workflow Mailer inbound processing stops (stuck), when there is a bad / junk / corrupted email in the imap inbox folder.

Once the incorrect formatted email is removed from imap inbox folder, the mailer starts processing the response emails again until it hits another incorrect email format.

The below error message is received in the mailer log file when the error occurs:

[<Date / Time GMT>]:<ID>:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:<HOSTNAME>:<IP ADDRESS>:-1:-1:UNEXPECTED:[SVC-GSM-WFMLRS :
oracle.apps.fnd.wf.mailer.IMAPResponseHandler.processSingleMessage(Message)]:Problem reaching content in step {Writing to NID parser} ->
javax.mail.internet.AddressException: Missing '<' in string <EMAIL ADDRESS>'

Changes

Cause

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