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What Is The Hierarchy When Defaulting A Contract On A Service Order? (Doc ID 2542101.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Depot Repair - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

If there is more than one contract linked to the item entered in the service order, then what is the hierarchy used to default a contract to the service order?

For example: There are contracts available at Customer level, Site or System level and at product level then which contract will be defaulted.

Solution

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Goal
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