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FPS Returns Error ORA-01403: No Data Found (Doc ID 2542141.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP11 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Problem Statement:
When attempting to run RTI - Full Payment Submission Process (FPS) 2018/19 or RTI - Full Payment Submission Process (FPS) 2019/20, the following error occurs:

Error ORA-20001: An error encountered was - ORA-01403: no data found


Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Login using 'UK HRMS Manager' Responsibility
2. (N) View -> Processes and Reports -> Submit Processes and Reports ->Submit Request
3. Run RTI - Full Payment Submission Process (FPS) 2018/19 or RTI - Full Payment Submission Process (FPS) 2019/20
4. Error occurs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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