How To Default A 'Service Request Notes' Flag In Agent Dashboard?
(Doc ID 2543051.1)
Last updated on DECEMBER 05, 2019
Applies to:Oracle Customer Support - Version 12.2.6 and later
Information in this document applies to any platform.
Is there any setup available to default the flag to 'Service Request Notes' for a responsibility or user level in History Tab of Update Service Request page in Agent Dashboard?
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