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Work Item is Replicated in the UWQ After Patch 28549935 is Applied (Doc ID 2543100.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You applied Patch 28549935 to resolve the issue of the Strategy Name column in the UWQ being the same when a Customer has an Account in 2 different Operating Units. The issue was resolved but is causing another.

If you put a strategy on hold or escalate it, the Strategy Name column in the UWQ is updated for all accounts in different Operating Units with that strategy name, regardless if the customer has a strategy assigned in that Operating Unit or not.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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