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Unable To Terminate Employee - APP-PAY-07202: Cannot select comment text (Doc ID 2543186.1)

Last updated on JULY 07, 2020

Applies to:

Oracle Human Resources - Version 12.1 HRMS RUP10 to 12.2.9 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On PROD : 12.1.3 version RUP 10, Human Resources


ACTUAL BEHAVIOR
---------------------------
When attempting to terminate employee after using End Application on HR Form, following error occurs.


ERROR
------------
APP-PAY-07202: Cannot select comment text



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Terminate Applicant
**********************
1. HRMS Manager Responsibility
2. People
3. Enter and Maintain
4. Query Employee
5. Choose Action: Cancel Application

Terminate Employee
***********************
1. HRMS Manager Responsibility
2. People
3. Enter and Maintain
4. Query Employee
5. Choose the Others button and select End Employment



Cause

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In this Document
Symptoms
Cause
Solution
References


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