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Error When Using Advanced Search In Email Center (Doc ID 2543752.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


When searching for email messages in Email Center, the following error is displayed. This error started after the application of the January 2019 CPU patches + Jar sign certificate.

No Message found!


(R) Email Center Supervisor
(N) Inbox > Click on Email Count
Click on Advanced Search
Choose Search criteria : e.g Agent , subject
Click on Search

The error above is displayed even though that 500 most recent messages are displayed below in the results page.


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