Error When Using Advanced Search In Email Center
(Doc ID 2543752.1)
Last updated on DECEMBER 05, 2019
Applies to:
Oracle Email Center - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When searching for email messages in Email Center, the following error is displayed. This error started after the application of the January 2019 CPU patches + Jar sign certificate.
Errors
No Message found!
No Message found!
Steps
(R) Email Center Supervisor
(N) Inbox > Click on Email Count
Click on Advanced Search
Choose Search criteria : e.g Agent , subject
Click on Search
The error above is displayed even though that 500 most recent messages are displayed below in the results page.
(R) Email Center Supervisor
(N) Inbox > Click on Email Count
Click on Advanced Search
Choose Search criteria : e.g Agent , subject
Click on Search
The error above is displayed even though that 500 most recent messages are displayed below in the results page.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Cause |
| Solution |
| References |