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AR_S_00080 Unable To Post the Credit Memo to General Ledger. (Doc ID 2543943.1)

Last updated on JULY 24, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACCOUNTING_RULE_DURATION for the Credit memo is not matching with the ACCOUNTING_RULE_DURATION of referenced Invoice ra_customer_trx_lines_all.

REV/UNEARN pair not generated and the Revenue is not recognized properly.

 

Error can sometimes be seen in the XLAACCUP: Accounting Program logfile


An internal error occurred. Please inform your system administrator or support representative that:
An internal error has occurred in the program XLA_00222_AAD_S_000002_PKG.EventClass_157. ORA-01403: no data found.
***************************************************************************
EVENT CLASS CODE = CREDIT_MEMO
The following events are present in the line extract but MISSING in the header extract:
Event_id = [event_id1]
Event_id = [event_id2] etc

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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