My Oracle Support Banner

Unable To Post the Credit Memo to General Ledger. (Doc ID 2543943.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACCOUNTING_RULE_DURATION for the Credit memo is not matching with the ACCOUNTING_RULE_DURATION of referenced Invoice ra_customer_trx_lines_all.

REV/UNEARN pair not generated and the Revenue is not recognized properly.

 



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.