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After Patch 28577090, the Task Owner Type and Owner Default in the Task Tab in Collections Agent UI (Doc ID 2544142.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Collections - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

After patch 28577090 is applied to an instance, the Owner Type and Owner fields are automatically populated on the Task Tab by the person creating the Task. Prior to this patch, the profile options controlled the values in these fields. If the profile options were not set, then the fields were blank and the user could enter a value from the LOV.

Task Manager: Default Task Owner
Task Manager: Owner Type for a Task

After the application of the patch, the fields are automatically populated regardless of the profile options and the user has to change the data in the fields, instead of selecting the data they want.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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