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Promotional Goods Offer Earned & Paid Not Got Updated, So Lines Closed And Invoiced (Doc ID 2544160.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trade Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

Promotional Offer Earned & Paid not got updated, Sales Order lines closed and Invoiced.


Steps:
-----------
1. Login to application.
2. Navigate to Trade Management User > Trade Management
3. Created an Promotional Offer 
4. Activated the offer.
5. Generated accruals by applying the offer on new sales order.
6. Closed the lines in sales order and generated invoice as well.
7. Run concurrent program Funds Accrual Engine (FAE)
8. Ran Update budget from Interface.
9. When we check the offer checkbook, it is only showing the Utilized amount,
Earned and paid is not showing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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