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APP-ONT-251445: An Order Header Activity Hold Has Been Selected That Is Not Compatible With The Hold Criteria Error Is Raised When Creating Hold Source For Item (Doc ID 2544447.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 When attempting to create hold source for an item , the following error occurs:

 

ERROR
___________

APP-ONT-251445: An Order Header activity hold has been selected that is not compatible with the Hold Criteria.

 

STEPS
_______

The issue can be reproduced at will with the following steps:

1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Order Organizer.
3. Tools (menu) > Create Hold Sourc
4. Enter Hold Name
5. Hold Criteria = Item
6. Enter an Item Number in Criteria Value > Enter 'Item'
7. Operating Unit = Datacard US OU
8. Try to apply the hold in a single Operating Unit and "All Operating Units"is not checked

Cause

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In this Document
Symptoms
Cause
Solution
References

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