Enter Quality Results Page With Esignature Enabled Does Not Allow Data To Save
(Doc ID 2544680.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Quality - Version 12.2.7 and later
Information in this document applies to any platform.
On : 12.2.7 version, Quality Desktop Application
When attempting to save and approve quality records, the following error occurs.
FRM-40735: POST-FORMS-COMMIT trigger raised unhandled exception ORA-01403.
UPDATE WF_ITEM_ATTRIBUTE_VALUES SET EVENT_VALUE = :B4 WHERE ITEM_TYPE = :B3 AND ITEM_KEY = :B2 AND NAME = :B1
ROLLBACK TO WF_SAVEPOINT
The issue can be reproduced at will with the following steps:
1. add QA records
2. save and observe error
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