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Unable to Add Customer From New Sales Order Get FRM-40212: Invalid value for field CUSTOMER_NAME (Doc ID 2545248.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customer Usage

Unable to add Customer from New Sales Order Screen

ERROR
-----------------------
FRM-40212: Invalid Value for field CUSTOMER_NAME

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as order management responsibility
2. Open Sales Orders form
Right Click, >Customer >Add Customer

Add Customer
Customer Type: Organization
Customer
Name: testing 12345

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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