My Oracle Support Banner

APP-JTF-210085 Source Values not Foud for the Selected Document When Updating Task in Advanced Collections (Doc ID 2545335.1)

Last updated on MAY 05, 2021

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to update/change the Assignee information on a task from the Advanced Collections Agent UI the following error occurs.

APP-JTF-210085 Source Values not found for the selected Source Document

Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Query a Customer with a task.
  2. Try to add a new assignment to an existing Task.

Changes

 Issue occurs after the application of Path 28577090:R12.IEX.B

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.