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" Error In Encoded Stream: Needed 4 Valid Base64" When Trying To Open An Email (Doc ID 2546233.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Email Center - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Other Components

Getting the following error while trying to open email from in Email Center

----------------------- Error in encoded stream: needed 4 valid base64 characters but only got 1 before EOF, the valid characters were: "x"

The issue can be reproduced at will with the following steps:
1.Login to Applications
2.Go to Email Center Agent Console responsibility
3.Navigate to Home/Messages/Inbox.

Double click a message, Message Console opens and shows error:


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