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New Item Request (NIR) Results In Unexpected Error Page JBO-29000 Unexpected exception caught: java.lang.NoSuchMethodError (Doc ID 2547025.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Product Hub - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Catalog items

When attempting to create a New Item Request (NIR), it results in unexpected error page.

Error

You have encountered an unexpected error. Please contact your System Administrator for assistance.
Click here for exception details.

Exception Details.
 oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle/apps/ego/item/eu/util/EgoItemObject.getRevisionId()I
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
at _pages.__oaerrorpage._jspService(__oaerrorpage.java:431)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
...

Steps

The issue can be reproduced at will with the following steps:
1. Development Manager >Item Catalog > Item Simple Search
2. Search Item: > Go
3. Click on Item
4. Actions > Create New Item Request
5. Create New
6. Continue

Cause

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In this Document
Symptoms
Cause
Solution
References


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