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Mobile RMA Receipt Of Serialized Item Failing (Doc ID 2547095.1)

Last updated on JULY 08, 2020

Applies to:

Oracle Warehouse Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Mobile RMA Receipt of Serialized Item failing with following errors for items that are serialized 'At Sales Order Issue':

There are two conditions:
1) If the serial number entered IS NOT a value that is already associated with the item the system rejects the entry with an error message that reads:
Invalid Value ORA-06508: SQL: could not find program unit being called in Package INV_SERIAL_NUMBER_PUB Procedure is serial controlled.
2) If the serial number entered IS a value that is already assoicated with the item the system allows the serial number to be entered, captures the Receiving Information, and then (with RCV: Processing Mode = Immediate) kicks out an error via the Receiving Transaction Processor (which is reacting to the INV and WMS packages). The INV Debug Log File is reporting:
Process_LPN_Trx_Line: msg: | Failed to Pack/Unpack item | The item was not found at the specified location. 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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