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Field ServiceTechnician Portal: Can Only Use Miscellaneous As Category For Service Request Attachment (Doc ID 2547328.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

The requirement is to be able to identify different Reports from a Field Service Visit through the use of Categories in Field Service Technician Portal. However the Category " Miscellaneous" appears fixed.
How to implement a Category Choice in the Debrief Page/Show Service Request/Add Attachment?
 

Solution

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In this Document
Goal
Solution
References


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