My Oracle Support Banner

Oracle Mobile Maintenance: Unable To See Express Work Orders And Unable To Issue Parts (Doc ID 2548052.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Mobile Related Issues

When attempting to issue Materials for an Express Work Orders via Mobile eAm Apps, the following error occurs.

ERROR
-----------------------
No issuable item for this Material


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Mobile eAM apps
2. Cannot See Express Work Orders


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot issue Material for Express Work Orders via Mobile eAM app.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.