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Error(s) occurred in Oracle Pricing When Submitting Debrief Related Charges (Doc ID 2548526.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

When attempting to submit the charge lines related to a debrief to Order Management, the following error occurs:

ERROR
-----------------------
Error Message from Order Management
Error(s) occurred in Oracle Pricing.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete the debrief.
2. Submit the charge line from Service Request form.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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