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Approval Notification, View Document Link Returns "You Are Not Authorized To Access This Document" (Doc ID 2548653.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When users access notification from worklist, then opens PO/ BPA document and clicks on "View Document Details" link at the bottom of the page, then error occurs.

ERROR

xError
You are not Authorized to Access This Document


Note: The issue happens from both the worklist and the Purchasing/Notification Summary. US Notifications open successfully while one other country notifications have this error message.


STEPS TO REPRODUCE


1. Log into EBS
2. Access worklist
3. Click and open an approval notification
4. On bottom of notification are 3 different links:
   Edit
   PDF
   View Document Details
   Open Document
5. Click on any of the links and the error occurs

Cause

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In this Document
Symptoms
Cause
Solution


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