Error "Credit Score Cannot Be Calculated Due To Missing Or Invalid Value" when refreshed and submitted
(Doc ID 2548716.1)
Last updated on MARCH 20, 2025
Applies to:
Oracle Credit Management - Version 12.2.7 and later Information in this document applies to any platform.
Symptoms
Oracle Credit Management - Version 12.2.7 and later Information in this document applies to any platform.
Error display "Credit score cannot be calculated due to missing or invalid value" when Recalculate and Submitting the Case folder If Negative values exist in the Data elements.
ERROR ----------------------- Credit score cannot be calculated due to missing or invalid value
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Credit management super use 2. Create Additional data point, number 3. Create scoring model negative range , assign the data point 4. Create credit application at Party/ account level 5. After case folder get created, click on update and assign the scoring model with negative range. 6. Recalculate
Changes
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!