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Error "Credit Score Cannot Be Calculated Due To Missing Or Invalid Value" when refreshed and submitted (Doc ID 2548716.1)

Last updated on MARCH 20, 2025

Applies to:

Oracle Credit Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Oracle Credit Management - Version 12.2.7 and later
Information in this document applies to any platform.


Error display "Credit score cannot be calculated due to missing or invalid value" when Recalculate and Submitting  the Case folder If Negative values exist in the Data elements.

ERROR
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Credit score cannot be calculated due to missing or invalid value

STEPS
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The issue can be reproduced at will with the following steps:
1. Credit management super use
2. Create Additional data point, number
3. Create scoring model negative range , assign the data point
4. Create credit application at Party/ account level
5. After case folder get created, click on update and assign the scoring model with negative range.
6. Recalculate



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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