My Oracle Support Banner

File Attachment In Direct Item Error - Page Security Cannot Be Verified (Doc ID 2549215.1)

Last updated on MAY 27, 2021

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.8 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On Prod: 12.1.3 version, Direct Item Entry

iStore Error - page Security cannot be verified

After applying the Jan 2019 CPU patches, you are getting the following error in iStore:
This error is same as the known issue documented in MOS Doc ID 2480398.1

ERROR
-----------------------
Page security cannot be verified. The page may have expired or an unexpected error has occurred. Please try again. If the error persists, please contact your System Administrator for assistance and reference incident# <NNNN>

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore
2. Try to attach a file from Direct Item Entry

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.