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Pop-up Message Is Shown When Trying To Open The Service Request From Dispatch Center Form (Doc ID 2549279.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Dispatch Center

ACTUAL BEHAVIOR
---------------
After applying a patch, When we try to open the Service request form from the Dispatch Center form after updating the DFF we get this Pop-up message.

Error Codes
---------------------------------------------------
FRM-40400: Transaction Complete: 1 records applied and saved

EXPECTED BEHAVIOR
-----------------------
Expect no warning messages

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Dispatch Center
2. Update DFF
3. Open the Service Request from Dispatch Center

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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