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Sales Orders Created With Wrong Currency In Depot Repair (Doc ID 2551556.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Depot Repair - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Repair Execution

When attempting to create Sales Order from Service Order in Depot Repair, the following error occurs.

ERROR
-----------------------

IPL: Price was not found on price list XXX Base Price USD for this item <ITEM NUMBER> and uom EA.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Price List Setup
Create Service Order
Sales order with RMA and ship lines created
Review currency on sales order
No price for Estimates
No price for repair actuals


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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