My Oracle Support Banner

Cancelled PO Lines Tax Amount Also Getting Queried In Recovery Process (Doc ID 2552188.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, GST Purchasing

ACTUAL BEHAVIOR
---------------
Process recovery form shows even the canceled lines along with the newly added lines in PO.

EXPECTED BEHAVIOR
-----------------------
Process recovery form should not show the canceled lines.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. (N)->India Local Purchasing
2. Purchase Orders -> Query the PO.
3. cancel the existing lines.
4. Add new lines.
5. Create invoice for the PO.
6. Observe that in the Process recovery form, even the canceled lines are appearing for recovery.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
1. Incorrect data shown in process recovery form.
2. User unable to claim Input Tax Credit for the eligible records

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.