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When creating a More Information Request for changing PR Description the approvals path changed. (Doc ID 2552732.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iProcurement - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

When creating a More Information Request for changing PR Description the approvals path changed.

ERROR
-----------------------
The users are expecting the path to stay the same


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a. Requester (A) create & submit the PR.
b. PR works as per position hierarchy
c. The approval path is
 (B)
->  (C)
->  (D) ->  (A),
 (E)


d.  (D) forward to  (E) to review
e. (E) requests more information request for changing the description
f. requester edit requisition, change the description and submit.
g. After submitting the PR, the approvals path changed:

8. B
7. C
6. D
5. A
4. E
3. D
2. A
1. A

Cause

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In this Document
Symptoms
Cause
Solution
References


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