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RFQ Level Import Pay Item Fuctionality Not Supporting Arabic Language (Doc ID 2552749.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Sourcing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Pay Item Description in Arabic is not imported correctly.


EXPECTED BEHAVIOR
-----------------------
The users are expecting the correct description to be imported.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create RFQ and add line to RFQ with line description in Arabic
2. Go to Actions LOV and select Import Pay Items
3. Click on Go button
4. Click on Export button
5. Save and Open the file
6. The RFQ Line Description is "??????????"
7. Enter Pay Item Description in Arabic and import into RFQ.
8. See that the Pay Item Description in RFQ is "?" instead of the correct one



Cause

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In this Document
Symptoms
Cause
Solution
References


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