My Oracle Support Banner

Declined Credit Card Is Inactivated When Paying Invoice From iReceivables (Doc ID 2552842.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When paying an invoice from iReceivables. and that card is declined due to insufficient funds, the card is automatically inactivated in the system, and the following error.  The card should not be automatically inactivated because of the error.

IBY_INVALID_INSTR_ASSIGN


Steps to Reproduce:

Responsibility: iReceivables
Navigation
: Account Management

1. Pay an invoice by credit card, that is declined.  The card is automatically inactivated by the system.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.