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Unable To Approve Supplier Registration At Second Level (Doc ID 2553941.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Supplier Lifecycle Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Supplier Profile Management

When attempting to approve supplier registration at second level,
the following error occurs.

ERROR
-----------------------
Error: ORA-20001: Failed To Approve The Registration Request " at AME parallel approval process



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Supplier Global Bus Admin
2. Register new supplier
3. Login as first approver, gets approved
4. Login as second approver, the workflow ends up in "Error: ORA-20001: Failed To Approve The Registration Request " at AME parallel approval process

Cause

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In this Document
Symptoms
Cause
Solution
References


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