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OSN Connectivity Failed. (Doc ID 2554914.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Supplier Network - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, HTTP Sending and Receiving

OSN connectivity to the below URL failed.

https://isupplier.somecompany.com:443/webservices/TransportAgentServer

ERROR
-----------------------
OSN is able to connect to the URL. But the certificate of the URL is not present in OSN's trusted certificate bundle.
Please contact OSN team with the screenshot.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. OSN > Self-Testing > Connectivity Tests
2. Click Production radio button
3. Connectivity of: OXTA Production URL
  URL: https://isupplier.somecompany.com:443/webservices/TransportAgentServer
4. Test Results
  Test Connectivity Failed!
  Reason: OSN is able to connect to the URL. But the certificate of the URL is not present in OSN's trusted certificate bundle
5. > Additional Technical Error Details - Stack Trace
  javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure at sun.security.ssl.Alerts.getSSLException(Alerts.java:192) at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)



Cause

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In this Document
Symptoms
Cause
Solution
References


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