Error Designating Dependents - APP-PAY-06153: System Error: Procedure Ben_pdp_shd.constraint_error
(Doc ID 2557555.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Advanced Benefits - Version 12.2.6 and later
Information in this document applies to any platform.
When attempting to save dependent designations in Benefits Service Center - receiving the following error:
APP-PAY-06153: System Error: Procedure ben_pdp_shd.constraint_error at Step 10
Cause: The procedure ben_pdp_shd.constraint_error has created an error at Step 10
For this person - they have moved business groups.
- Moved from the Active Business Group at Retirement
- Now in a Pensioners Business Group
But when we look - those dependent person_id's already exist for the person under the active business group.
- The system should not be creating new dependents and trying to re-use the same person_id's which are present on another organization.
Is there any setup that could cause this type of behavior?
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