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Unable To Close Visit (Doc ID 2557608.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Production Planning

When attempting to close a Visit,
the following error occurs.

Please close or complete child work orders before completing parent work order <WORK ORDER NAME>. The child work order is open(released, unreleased, draft, onhold) or is in failed close status.
Internal Error while calling Work Order Completion Package
Unexpected Error while completing the Workorder in WIP application

The issue can be reproduced at will with the following steps:
1. Go to Production Planning
2. Query Workorder/Visit
3. Close the Visit


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