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Mobile Field Service: Contract Details Are Not Displayed On The Mobile Device (Doc ID 2557787.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Contract details are not displayed on the Mobile Device after logging in and clicking the Contract link.

Steps:

Field Service Representative logs into the account using a mobile device.
- Click on task and navigate to Service Request link
- Navigate to the Contracts link and click it
=> Several contract fields are displayed but are blank.

What has Changed:

An Mobile Field Service patch was recently applied.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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