ARXTWMAI: Error 'An unexpected error has occurred. Please contact your system administrator' When Saving AR Transaction (Doc ID 2557973.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Oracle Receivables - Version 12.2 and later
Information in this document applies to any platform.

When try to save an AR Transaction or enter distributions, the following error occurs in Transactions Form:

ERROR
-----------------------
An unexpected error has occurred. Please contact your system administrator.

FND Debug log file shows the following error:

Error with FND logging of ZX_TAX_PARAM_EXTENSIBILITY_PKG.output_structure

Exception raised by extensibility caught ORA-01403: no data found

ZX_SRVC_TYP_PKG: update_extn_attrs()-

User-Defined Exception

ZX_GLOBAL_STRUCTURES_PKG: delete_trx_line_dist_tbl()+

ZX_GLOBAL_STRUCTURES_PKG: delete_trx_line_dist_tbl()-

ZX_API_PUB: CALCULATE_TAX:ZX_SRVC_TYP_PKG.calculate_tax returned errors

ZX_API_PUB: CALCULATE_TAX:Calculate_Tax_Pvt returned errors. Return Status: U

EXCEPTION : Unexpected Error

STEPS TO REPRODUCE

Responsibility: Receivables Manager
Navigator : Transactions > Transactions

1. Query the Transaction > Save

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In this Document

Symptoms

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