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R12: AR TRANSACTION ERROR - An Unexpected Error Has Occurred. Please Contact Your System Administrator. (Doc ID 2557973.1)

Last updated on MARCH 17, 2021

Applies to:

Oracle Receivables - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transactions Related
When we save AR Transaction or we try to enter distributions system gets "An unexpected error has occurred. Please contact your system administrator" error.

 

ERROR
-----------------------
An unexpected error has occurred. Please contact your system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables responsibility
2. Transactions workbench


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot calculate tax on the transaction

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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