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DFF Update Is Removing The Serial Number In MFS CLIENT (Doc ID 2558733.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Mobile Field Service - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, MFS MP Client

ACTUAL BEHAVIOR
---------------
While trying to update the SR level DFF (Additional Info for Agents) in MFS, the serial number is getting deleted

EXPECTED BEHAVIOR
-----------------------
Expect the serial number not to be deleted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in MFS MP client
2. Enter DFF values for SR level DFF (additional infor for Agents)
3. Update SR level DFF


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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