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Unable To Approve Purchase Requisition (Doc ID 2558892.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Purchasing - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

After a purchase requisition has been created and sent for approval, the approver is unable to approve. The approver sees the requisition listed on the work list, but clicking yields an error message on the next page.

ERROR
-----------------------

"You have encountered an unexpected error. Please contact your System Administrator for assistance."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User creates a requisition and submits for approval (this is successful)
2. Approver logs in and sees requisition in the worklist
3. Clicking the requisition in the worklist gives Error Page


 

Cause

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In this Document
Symptoms
Cause
Solution


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