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Mobile Field Service Laptop :Attachment Issue with URL (Doc ID 2558983.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, General / Laptop

ACTUAL BEHAVIOR
---------------
While trying to open an attachment in Mobile Field Service (MFS) Laptop which is starting with https://, is getting appended with additional http:// to the original link.

EXPECTED BEHAVIOR
-----------------------
Expect that the attachment URL should not be appended with additional http:// to the original link.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MFS Laptop
2. Open any Service Request with attachments
3. Click on any attachment with url which starts with https://,
Observe that system is appending with additional http:// to the original link.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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