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Can MFS MultiPlatform Automatically Change The Task Status When The Task Is Downloaded To The Client? (Doc ID 2559083.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Goal

 When a new task is sync'd to the Mobile Field Service (MFS) device for the first time is it possible to automatically change the task status.

For example:   A task is scheduled to a technician and is in 'Assigned' status.   When the MFS technician sync's their device the task is downloaded.   The objective is to automatically change the task status to 'Received'.

So that the dispatcher knows the technician has the task on their device

Solution

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In this Document
Goal
Solution
References


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