System Hangs Up When Searching By Account Number In Oracle Quoting Forms UI 12.2
(Doc ID 2559771.1)
Last updated on JULY 26, 2019
Applies to:
Oracle Quoting - Version 12.2.6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.6 version, Forms User Interface
ACTUAL BEHAVIOR
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The Quoting window freezes when searching by account number in Oracle Quoting Forms UI
EXPECTED BEHAVIOR
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Should return the account number quickly and should not hang up the system.
STEPS
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The issue can be reproduced at will with the following steps:
Login as the Quoting Sales Manager / Quoting Sales Agent responsibility
1. Create a quote->pick customer account at the header
2. Under the Addresses searching for a bill to account by account number
3. System hangs (freezes) and never comes back
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |