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System Hangs Up When Searching By Account Number In Oracle Quoting Forms UI 12.2 (Doc ID 2559771.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Quoting - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Forms User Interface

ACTUAL BEHAVIOR
---------------
The Quoting window freezes when searching by account number in Oracle Quoting Forms UI

EXPECTED BEHAVIOR
-----------------------
Should return the account number quickly and should not hang up the system.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Login as the Quoting Sales Manager / Quoting Sales Agent responsibility
1. Create a quote->pick customer account at the header
2. Under the Addresses searching for a bill to account by account number
3. System hangs (freezes) and never comes back

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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