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A Receipt Is Not Getting Remitted after Running Automatic Remittance Program (Doc ID 2559859.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Payments - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

A Receipt is not getting remitted after remittance process.

ERROR
-----------------------
Calling bulk settlement
No of records in AR_FUNDS_CAPTURE_ORDERS_V  0
p_calling_app_id  222
p_calling_app_request_code  AR_105611
p_order_view_name  AR_FUNDS_CAPTURE_ORDERS_V
Enter
Enter
iby.plsql.IBY_FNDCPT_TRXN_PUB.Create_Settlements: Fetching documents from AR_FUNDS_CAPTURE_ORDERS_V view using CALL_APP_SERVICE_REQ_CODE AR_105611_0 as key
iby.plsql.IBY_FNDCPT_TRXN_PUB.Create_Settlements: Fetch 1 : 0 order rows fetched
iby.plsql.IBY_FNDCPT_TRXN_PUB.Create_Settlements: RETURN
x_return_status  :<S>
x_msg_count      :<0>
Exception : process_pay_receipt err ()
error code() -6502
control_check()+
Bad CASH receipt rows detected : 1
Bad MISC receipt rows detected : 0



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Run Receivable Automatic Receipts program


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the receipt payments cannot be settled impacting reconciliations

Cause

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In this Document
Symptoms
Cause
Solution


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