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"No Message Found!" When Settling Claim With Shortage Of Earnings (Doc ID 2559864.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, CLAIMS

Error appear when updating claims

ERROR
-----------------------
Error - No Message Found


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open claim from Trade Management user and try to settle claim

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update claims after CPU patch

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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