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Users Cannot See The Description Of The Work Request (Doc ID 2560477.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On :  12.2.4 version, Work Execution

ACTUAL BEHAVIOR  

After patch application, Work Request descriptions cannot be viewed when using Portuguese and / or Latin American Spanish.  The Work Request Definition shows &OBS

EXPECTED BEHAVIOR

The Work Request description cannot be viewed

STEPS

The issue can be reproduced at will with the following steps:
1. APPLY PATCHES: 26387819:R12.EAM.C, 24498252:R12.EAM.C (US,PTB,E) and 22096404:R12.EAM.C(US)
2.  Responsibility = Maintenance Super User
3.  Navigation =  Work Requests
4.  Query Work Request
5.  Work Request Definition is &OBS


Cause

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In this Document
Symptoms
Cause
Solution
References


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