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Unable To Update 'Unit Selling Price' In Sales Order Form (Doc ID 2561680.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Oracle Order Management - Version 12.2.3 to 12.2.3 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.X version, Pricing, Discounting & Charges

When attempting to override the Unit Selling Price(USP) on Sales Order Line the following error occurs
on the sales order form.

APP-ONT-250274: no manual discount available



The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order line
4. Attempt to override the Unit Selling Price
5. Error is shown:
  APP-ONT-250274: no manual discount available


Cause

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In this Document
Symptoms
Cause
Solution
References


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