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SSO Url Unble To Access With 500 Internal Server Error Where As EBS Local Log in Working Fine (Doc ID 2561745.1)

Last updated on JANUARY 21, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.6 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On 12.2.6 version, 
When attempting to access by SSO user,
the following error occurs:

500 internal server error

 The issue can be reproduced at will with the following steps:

1. Access the SSO URL
2. The log in page is not shown.

The issue has the following business impact:
Due to this issue, users cannot access by SSO credentials.

Changes

 No changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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