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Return Line has Different Price than Original Referenced Order Line (Doc ID 2562400.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
While entering return line referencing order line, the price is not the same as the order line
It causes additional problem with (VAT) tax

EXPECTED BEHAVIOR
Expect the return line to have same price as the reference order line

STEPS
The issue can be reproduced at will with the following steps:

1. Order line was created on 11/24/18

APPLIED LINE PRICE ADJUSTMENTS

PRC_ADJ_ID LST_LN_ID MOD_LVL TYPE ARITH_OP OP_PER_QTY
---------- --------- ------- ---- -------- ----------
   XXX1 XXXX LINE    DIS  %                 0
   XXX3 XX1X LINE    DIS  %             55.23

2. The modifier was modified after the order line creation.

LIST_LINE_ID LAST_UPDATE_DATE Operand Operator
------------ ---------------- ------- --------
      XXXX  01/02/2019    5.00 %
      XX1X 11/30/2018   72.40 %

3. Return line was created on 4/24/19.
Return line has the current operand for both discount lines as seen in qp_list_line_details output

Line Id Operand Operator
------- ------- --------
 XX1X 72.40 %        
 XXXX 5.00 %  

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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