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UK: If there Are Two Court Orders With Same Reference Number, Second One is Refunding (Doc ID 2564062.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP11 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Problem Statement:

When an employee has two court order elements (AEO_PERCENT or CTO: Council Tax Order) with the same reference number in the same period.
The first element is calculated correctly but the second one is refunding.

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Assign 2 Court orders with same reference number.
2. Run Quick Pay
3. Check SOE: the second Court Order is refunding



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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