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Install Base Items Recieved Into A Non QuantityTracked Subinventory and Cannot Transact (Doc ID 2564131.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Inventory Management - Version 12.2.5 and later
Information in this document applies to any platform.


Install Base items serial controlled items were received into a non quantity tracked subinventory.
As a result, they cannot be transacted.


  1. The items were Part Issued out which Expired the instances.
    The instances are also Internally owned because they were received into inventory.

  2. The serial numbers were re-received in order to reactivate the instance in install base but they were received into inventory
    after turning off the Qty Tracked flag on the subinventory. Thus they do not show in inventory.  The serial numbers are in a
    “Resides in Stores” (Status 3) status. No Inventory transactions can be used because Inventory cannot see it.

  3. Attempts were made to turn off Quantity Tracking on the subinventory before attempting to issue material out via a
    Miscellaneous Issue or Sales Order but  the transactions still cannot see the inventory.




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