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Tax Rule Default Is Not Working When Bill To And Sold To Customers Are Different (Doc ID 2565681.1)

Last updated on OCTOBER 25, 2019

Applies to:

Oracle Financials for India - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, GST Receivables

ACTUAL BEHAVIOR
---------------
Tax Rule default is not working when Bill to and Sold To customers are different

EXPECTED BEHAVIOR
-----------------------
System should default the rule per setups defined

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create AR Invoice
2. Check the default taxes


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply taxes automatically

Cause

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In this Document
Symptoms
Cause
Solution
References


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