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Performance Is Slow When Running Manages Mobile Users (MMU) To Upgrade Users To MultiPlatform (Doc ID 2566417.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8

ACTUAL BEHAVIOR
---------------
While upgrading to 12.2  the manages mobile users program is run with 'Update' parameter = Yes to upgrade the users to Multiplatform..    The program is taking 24+ hours to complete


EXPECTED BEHAVIOR
-----------------------
Expectation is that the Manages Mobile Users program will complete in a few minutes.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit the manages mobile users program to upgrade a (all) MFS user(s).


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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