Performance Is Slow When Running Manages Mobile Users (MMU) To Upgrade Users To MultiPlatform
(Doc ID 2566417.1)
Last updated on SEPTEMBER 02, 2020
Applies to:
Oracle Mobile Field Service - Version 12.2.8 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.8
ACTUAL BEHAVIOR
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While upgrading to 12.2 the manages mobile users program is run with 'Update' parameter = Yes to upgrade the users to Multiplatform.. The program is taking 24+ hours to complete
EXPECTED BEHAVIOR
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Expectation is that the Manages Mobile Users program will complete in a few minutes.
STEPS
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The issue can be reproduced at will with the following steps:
1. Submit the manages mobile users program to upgrade a (all) MFS user(s).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |